“So hard it is to have a thing understood as it really is."
Abraham Lincoln
“Don't practice what you don't want
to become.”
Jordan P. Peterson
“I'm always trying to figure out how to
talk to somebody who hates me."
Trevor Noah
“The benefits that arise from a good relationship, whether it be in marriage, friendship, business, or otherwise, are often produced over a long time span.
“Is it more important to win this battle or to maintain this relationship?”
James Clear
“Falsehood flies, and truth comes limping after it, so that when men come to be undeceived, it is too late; the jest is over, and the tale hath had its effect...”
Jonathan Swift
“We must accept finite disappointment,
but never lose infinite hope.”
Martin Luther King Jr.
“Overcoming reputational crisis might require taking a risk to build trust.”
Reputation Affairs
“Saying 'no comment' during a time of crisis is just license for someone else to fill in the blanks for you. Don't do it.”
Katie Nelson
“We win the moment at the cost
of the decade.”
Shane Parrish
“The power of any lie is equal only to our desire to believe it, specifically, our need and eagerness to believe it. This is the problem with belief — which is accepting something as true or correct without proof.”
Unknown
“People are drastically overconfident about their judgments of others.”
Daniel Gilbert
“There is a vast gulf between impossible
and impossible to imagine.”
Sherlock Holmes
In the show “Elementary”
“In a crisis, don't hide behind anything or anybody. They're going to
find you anyway.”
Bear Bryant
“Our minds are prey to the illusion of truth effect because our instinct is to use short-cuts in judging how plausible something is. Often this works. Sometimes it is misleading. If something sounds plausible is it because it is true, or have we just been told that repeatedly?”
Tom Stafford, psychologist
Writing at BBC “The Future”
“One of the great things about having a strong reputation and doing what's right, even when people aren't looking, is that when times of challenge come, people will give you the benefit of the doubt. But you have to take that seriously and step forward and actually bring solutions to the table, as opposed to simply just trying to paper over a particular issue.”
Ray Kerins
“There is nothing fair and equitable about 'cancel culture.' Let’s get that out of the way right from the start. That said, it helps no one to complain about whether or not something is fair. We have to work with the world as it is, not how we want it to be.”
Jim Crickell
“Where there's ‘winners’ and ‘losers,’ people cheat; a lot of people with poor character and they just want to win... they just want the ‘W.’”
Joe Rogan
“A challenge in any crisis is managing one’s own stress response and reactivity in order to see clearly and
choose wisely.”
Lili Powell
University of Virginia
“Failure is not fatal,
but failure to change might be.”
John Wooden
“There is a fine distinction between confidence and arrogance: a confident person has thought through what they are trying to accomplish but understands they could be going down the wrong path and are open to advice and are willing to make corrections or adjustments to their strategy quickly. An arrogant person thinks they are right and won’t listen to anyone; they will defend a wrong decision to failure.”
Breck Collingsworth
“If you stay silent, you leave a void that may be filled by statements from people who may be well-meaning but ill-informed, or, worse, from rivals or adversaries.”
Ash Carter
“If you are wrong, be accountable. Own up to it. More about apologies: Generally, a mere explanation is not an apology. Don’t just rationalize it. Fix it.”
Marcel Strigberger
“Hope is being able to see that there is light despite all of the darkness.”
Desmond Tutu
“You can’t change the past, but you can send nice gifts to your future, by making smarter decisions today.”
Orangebook
“Some people will never ask for your side of the story because the side they heard fits how they want to feel about you."
Tish, on Instagram, at nsatiablewoman
"They'll do you dirty, play the victim, then convince people it's you."
Anonymous
“People who make a habit of burning bridges often wake up one morning wondering where everyone went.”
Harvey Mackay
“Repairing a reputation is considerably more difficult than keeping a
good one.”
Harvey Mackay
“The world is full of people who were at the top of their game when they made a fatal mistake, due to poor judgment, arrogance or the inability to do
the right thing.”
Harvey Mackay
“If you don't have a positive reputation, it will be difficult to be successful, because your reputation not only follows you — it also precedes you.”
Harvey Mackay
“The time is always right
to do what is right.”
Martin Luther King, Jr.
“An expression of regret need not be an acceptance of guilt or liability. One can be regretful that something occurred, without accepting liability.”
Amber Melville-Brown
Media law specialist
& Partner at Withersworldwide
“People choose to believe what they want to believe and it's extremely difficult for them to want to change their mind.”
Dave Portnoy
”Gathering and auditioning a short list of potential crisis communications firms—large and small, (industry)–focused and more broadly skilled—before an issue erupts is a significant step in crisis preparation.
“When a crisis hits, the ability to call on a pre-established relationship of familiarity and compatibility can make the onboarding of an external partner rapid and seamless, reducing the chance of having to unwind one communications strategy in favor of divergent advice.”
Laurie Fenlason
“…the road to recovery is not necessarily a straight line.”
Anonymous
“The oak fought the wind and was broken, the willow bent when it must and survived.”
Robert Jordan
“Keep ignoring feedback and life will keep teaching you the same lesson."
James Clear
"In the heat of the moment, it’s easy to make rash decisions. But great leaders slow down, seek expert advice and reflect before taking action."
Mayo Oshin
“Trust is earned in drops and lost in buckets.”
Unknown
“We will never trade away reputation for money.”
Warren Buffett about Berkshire Hathaway
"You should also know that hate doesn’t go away
just because it’s not talked about.”
Callen Schaub
Artist