Why Not Attending to People's Trauma and Pain is a Reckless Reputation Decision
"Secondary Trauma is the name given to the anger, bitterness and resentment that arises when people feel that they haven’t been properly looked after following a traumatic experience," according to Clarity Stress and Trauma.
It’s Smart to Ask for a ‘Spot’
There's zero shame in asking for a help with the heavy, scary weights we are carrying in our lives right now. We don't sufficiently trust decent people in safe environments.
Important Lesson Learned From a State Trooper Two Decades Ago
A state trooper said someone memorable years ago after an auto accident. What he communicated was true and important. A reputation specialist is of the same level of importance .
When Police Fail and Don’t Apologize or Clear Your Name
Michael Toebe of Reputation Quality briefly writes about when the police and courts badly and wrongfully damage your reputation and you don't receive the help you need and want.
When Hiring, Keep Risk and Reputation Top of Mind
Recently saw this wise headline: "Hiring For Your Firm? Keep Risk and Reputation at the Forefront."
How many decision-makers do you believe are following this counsel? This short Reputation Quality counsel discusses that question.
Some Reasons Behind Social Media Aggression and Attacks
Social media is a dangerous land sometimes for the reputation of individuals and organizations. Here are some of the reasons for social media’s aggression and power.
What You Don’t Know About Your Professional Reputation is Dangerous
Your reputation at your job and in your career matters, a lot more than you may realize, but what if you don't really know what that reputation is, all that it entails?
That can be problematic.
Shortsighted Thinking and Weakness of Impulse Control can Quickly End Jobs and Careers
People don’t always think ahead about the possible risks and sharp consequences of behavior they know to be wrong yet feel compelled to do anyway because they are not controlling emotional self-serving impulses.
Ego also can play a role in this judgment deficiency.
Sometimes what seems like a good idea in the moment ends up being a self-destructive move soon thereafter.
Responding to Hostile Employees
Andre Bing's murdering of six co-workers at a Virginia Walmart offers critically-important lessons for business leaders.
Are they paying attention?
Reputation advisor Michael Toebe talks about risk management when it comes to known hostile employees.
How to Expertly Respond as a Leader to Hard Media Questions
Executives we see in the news don't always get it "right" when they communicate and sometimes they conduct themselves in egregious ways when put on the spot.
However, sometimes, executives show great skill in how they assess a situation and field and respond to the hard questions.
Kirsten A. Lynch is a CEO (at Vail Resorts) who I thought worthy of highlighting for a recent impressive Q&A feature she gave to the Denver Post and reporter John Meyer.